Payment Policy

This Payment Policy explains how payments, invoices, service charges, manual payment proofs, and payment verification work on PakExcise.com.

PakExcise.com is a private facilitation service and is not affiliated with Excise & Taxation, MTMIS, NADRA, ICT Excise, Safe City, or any Government of Pakistan department.

No Public Service Fee Display

PakExcise does not display fixed service fees on public pages because charges may vary based on:

• Service type
• Province or region
• Document requirements
• Case complexity
• Government fee or challan status
• Courier or delivery requirement
• Additional support needed

Any PakExcise facilitation fee is shared through invoice, support message, or application update after review.

Government Fees and PakExcise Charges

Government fees, official taxes, challans, penalties, registration fees, license fees, or department charges are separate from PakExcise facilitation charges where applicable.

PakExcise may show or explain these charges separately when required.

Invoices

For account-based applications, PakExcise may issue an invoice through the user dashboard. The invoice may include:

• Application tracking ID
• Service name
• Payment amount
• Payment instructions
• Payment method
• Due status
• Payment verification status

Users should always include their tracking ID or reference ID when making a payment.

Manual Payment Proof

If manual payment is enabled, users may be asked to upload a payment screenshot or receipt. The payment proof must be clear and should show:

• Payment amount
• Date/time
• Sender/receiver details where available
• Transaction ID or reference number where available

PakExcise will review the uploaded proof before marking payment as verified.

Payment Verification

A payment is not considered confirmed until PakExcise verifies it. Uploaded payment proof does not automatically mean payment is accepted.

PakExcise may reject or request a new payment proof if:

• Screenshot is unclear
• Amount does not match
• Transaction details are missing
• Payment was sent to the wrong account
• Duplicate or edited proof is suspected
• Tracking/reference ID is missing

Payment Methods

PakExcise may support manual or online payment methods depending on availability. Available methods may include bank transfer, JazzCash, EasyPaisa, card payment, or other options in the future.

Only follow payment instructions shared through PakExcise official website, dashboard, invoice, or verified support channel.

Fraud and Misuse

PakExcise reserves the right to reject applications, suspend accounts, or cancel requests if payment proof is false, edited, misleading, fraudulent, or linked to unauthorized activity.

Contact Us

For payment-related support:

Email: info@pakexcise.com

Phone / WhatsApp: 0345-0664441

Support Hours: Monday to Sunday, 7:00 AM – 12:00 PM