Terms and Conditions

Welcome to PakExcise.com. By accessing our website, contacting us, submitting a request, creating an account, uploading documents, or using any PakExcise service, you agree to these Terms and Conditions.

PakExcise.com is a private facilitation service and is not a government website. We are not affiliated with Excise & Taxation, MTMIS, NADRA, ICT Excise, Safe City, or any Government of Pakistan department.

Our Services

PakExcise provides private facilitation support for services such as:

• Vehicle transfer
• Token tax payment support
• New vehicle registration support
• Vehicle passing / fitness support
• Route permit support
• Vehicle data correction support
• Driving license renewal support
• Learner's license support
• E-challan / Safe City-related guidance

Service availability may vary by province, city, service type, and current process requirements.

User Responsibility

When using PakExcise, you agree to:

• Provide accurate and complete information
• Upload clear and valid documents where required
• Use your own correct CNIC, phone number, and vehicle details
• Avoid submitting false, edited, forged, misleading, or unauthorized documents
• Respond to support requests when additional information is required
• Review all information before submitting an application
• Follow payment instructions only when officially shared through PakExcise invoice or support channel

PakExcise is not responsible for delays, rejection, or issues caused by incorrect information, incomplete documents, late response, wrong vehicle number, invalid CNIC details, or third-party/government system delays.

Private Facilitation Disclaimer

PakExcise helps users submit, organize, understand, and manage service requests. We do not claim to be a government authority, government portal, or official department.

Any government fee, official tax, challan, penalty, or department charge is separate from PakExcise facilitation/service charges where applicable.

Account-Based Applications

If you create an account and apply through PakExcise, you may be able to track:

• Application status
• Document requests
• Payment proof
• Invoice history
• Application updates
• Support messages
• Completion records

You are responsible for keeping your login details secure.

WhatsApp and Submit Request Services

PakExcise may provide quick support through WhatsApp and simple submit request forms. These options may not include full website tracking. Support may continue through WhatsApp based on the details submitted by the user.

Payments

PakExcise service charges, if applicable, are shared after application review, document review, or support confirmation. We do not display fixed service fees on public pages because requirements may vary by service, province, case type, and document condition.

Government fees, official charges, taxes, challans, or penalties are separate where applicable.

Service Completion

A service is considered completed when PakExcise has fulfilled the agreed facilitation task, provided the required guidance, submitted/processed the request where applicable, or delivered the service outcome based on the selected service type.

Limitation of Liability

PakExcise is not responsible for:

• Government portal downtime
• Third-party system delays
• Incorrect information submitted by the user
• Rejection due to invalid or incomplete documents
• Policy changes by any authority
• Delays caused by verification, biometric, inspection, courier, or payment issues
• Issues caused by third-party platforms such as WhatsApp, courier services, payment services, hosting providers, or government systems

Changes to Terms

PakExcise may update these Terms and Conditions from time to time. Updated terms will be posted on this page with a revised last updated date.

Contact Us

For questions about these terms:

Email: info@pakexcise.com

Phone / WhatsApp: 0345-0664441

Support Hours: Monday to Sunday, 7:00 AM – 12:00 PM